Frequently Asked Questions
Everything you need to know about shopping with Adaptor Clothing
What is your standard shipping timeframe?
We aim to dispatch all orders within 24 hours. Domestic UK delivery typically takes 2-3 working days, while international shipping can take 5-10 working days depending on the destination.
What is your returns policy for fashion items?
We offer a 14-day return period from the date of receipt. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund or exchange.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide specific to that brand. We recommend measuring a similar garment you already own and comparing it to our charts for the most accurate fit.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer secure checkout via PayPal and Apple Pay for your convenience.
Do you ship internationally?
Yes, we ship our clothing worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and the weight of your order.
How can I track my order status?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.